Payment & Returns
Payment is by either Direct Bank Transfer or Paypal.

Direct Bank Transfer – Make your payment directly into our bank account.
Please use your ORDER NUMBER: (shown on order confirmation page). as the payment reference.
Orders will not be shipped until the funds have cleared in our account.
Our bank details are shown below, but are also displayed on order confirmation page.

BANK:bankwest

ACCOUNT NUMBER:  1335979
BSB: 302-162

Paypal – Pay with your PayPal account.  You can pay with your credit card via PayPal also.
All Paypal transactions and messages will be under the business name of BackShedSlots.

Shipping
Shipping is via Australia Post and is calculated during the checkout process. Various options are available for Domestic & International shipping.

 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: BackShedSlots, 27 Vaucluse st, Wavell Heights, Brisbane, QLD, 4012, Australia.

Shipping of Returns
To return your product, you should mail your product to: BackShedSlots, 27 Vaucluse st, Wavell Heights, Brisbane, QLD, 4012, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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